Park at your chosen car park, then take the shuttle to your Heathrow terminal. Your booking confirmation explains where to go and what to do on arrival.
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Choose your drop-off and pick-up dates, compare the available parking options and follow the booking steps. Check the dates, terminal and provider details before you confirm.
Your booking confirmation includes the car park location and check-in instructions. Keep a copy handy when you travel. If you cannot find it, contact our support team with your booking reference.
Changes depend on the terms of your chosen parking product. Check your confirmation for the applicable conditions and contact support with your booking reference before making changes to your travel plans.
Follow the return collection instructions in your booking confirmation. Your parking provider will explain the pickup point and whether you need to contact them after collecting your luggage.
Let your parking provider know using the contact details in your confirmation. Check your booking terms for any additional parking charges and follow the provider’s instructions for your return transfer.
Security arrangements vary by car park. Review the provider’s parking information for details of CCTV, staffing and access controls before choosing your parking.
Key arrangements depend on your chosen car park. Check the provider’s details and your booking confirmation for the check-in process and whether you need to leave your keys.
Transfer times and operating schedules vary by provider and terminal. Check the car park information and allow time for parking, check-in and your shuttle, as well as your airline’s recommended arrival time.
Cancellation eligibility, deadlines and charges depend on your parking product. Read the terms in your confirmation and contact support with your booking reference if you need help.
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